We at Manas Works aim to provide reliable and timely delivery of your orders. This Shipping and Delivery Policy outlines our shipping methods, delivery times, and procedures.
1. Processing Time
1.1 All orders are processed within 3-5 business days. Orders are not processed or shipped on weekends or holidays.
2. Shipping Options and Delivery Times
2.1 We offer the following shipping options:
- Standard Shipping: 5-7 business days
- Express Shipping: 5-7 business days
- Free Shipping: Available for select orders (if applicable)
2.2 Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
3. Shipping Charges
3.1 Shipping charges for your order will be calculated and displayed at checkout. Free shipping is available for orders meeting certain criteria, as detailed on our website.
4. Order Tracking
4.1 Once your order has shipped, you will receive an email notification with the tracking number. You can track your order through our website or the carrier’s website.
5. Delivery Issues
5.1 If your order arrives damaged or if you receive the wrong items, please contact our customer support team within 15 days of receipt to report the issue. Provide your order number, a description of the issue, and any relevant photos.
6. Delivery Confirmation
6.1 No signature is required upon delivery. If you are not available to receive the package, it will be left at your delivery address.
7. International Shipping
7.1 Currently, we do not offer international shipping. We only ship within India.
Contact Us
For any questions regarding shipping and delivery, please contact us at:
- Email: talk@manas.works
- Phone: +91 8619659177
- Address: 238, Gandhi Path W, Maa Hinglaj Nagar B, Vaishali Nagar, Jaipur, Rajasthan 302021